Delivery Information

Free Fast Delivery on all orders over £199. Delivery is £19.95 for orders below. Orders placed with Standard Delivery should be delivered between 7 -10 working days. 

 Please note there is a noon cut-off for deliveries. For orders placed after noon please add an extra working day, the period for delivery will also be shown on the shipping page of the checkout before you place your order.

Staying in Touch on Your Order

We understand that staying informed about your order is crucial. That's why we keep you updated every step of the way. Once your order is confirmed, you'll receive an email with all the details, including your order number and estimated delivery date. We also provide tracking information so you can monitor your shipment's progress in real-time.

Arranging Your Fitting

For a seamless experience, we can not offer fitting services for all our carpets. Once your order is ready for delivery, our team will contact you to schedule your delivery. you can arrange fitter accordingly fitters will ensure that your new carpet is installed to perfection, leaving your space looking stunning and ready to enjoy.

Getting Your Delivery

We strive to make the delivery process as smooth as possible. Our delivery team handles your carpets with care, ensuring they arrive at your doorstep in pristine condition. You can choose from various delivery options based on your preferences and schedule. Whether you need expedited delivery or prefer a specific time slot, we're here to accommodate your needs

Price Guarantee 

We take pride in offering our customers not just premium quality carpets but also unbeatable prices. Our Lowest Price Guarantee ensures that you get the best deal possible on your carpet purchase. Here's what our Price Guarantee entails.

Price Checked: We constantly monitor and compare our prices against competitors to ensure that we are offering the most competitive rates in the market. Our team conducts regular price checks to guarantee that you are always getting the lowest price available.

Delivery Zone

 

Only the DARK BLUE zone on the map is concerned by FREE DELIVERY, but the items purchased should cost at least £199. Additional charges (shipping fees) will be applied if you want your item to be shipped in the GREEN and LIGHT BLUE zone. Our order system automatically update the delivery charges before your order is completed at the checkout.

Quality Assurance

Despite our commitment to offering the lowest prices, we never compromise on the quality of our carpets. You can rest assured that every carpet you purchase from us is of top-notch quality, designed to enhance the beauty and comfort of your space.

Transparent Pricing

Our pricing is transparent and straightforward. There are no hidden fees or surprises at checkout. What you see is what you get—the lowest price for high-quality carpets.

Price Match Guarantee

If you find a lower price for the same carpet elsewhere, simply let us know. We will match or beat that price to ensure that you always receive the best value for your money.

Found a lower price? We’d like to know about it.

All you need to do is contact us:

Call: 0333 0904498

Email: info@floorcarpet.co.uk

Chat with us now through WhatsApp: 07340845870