Protecting your Personal details on our website
It is important to us that you trust how we handle your personal information. Please read our policy to discover what data we collect and why, how we use the information we collect and the choices you have. We’ve tried to keep it clear and concise, however, if you do have any questions, please get in touch by calling us at 0800 9705 705 or emailing us at info@onlinecarpets.co.uk.
Having your personal information allows us to do many things. We can accept your order, process your payment, and deliver your purchases. When you subscribe to our mailing list, you allow us to keep in touch with you so we can inform you of any developments we think would interest you, such as special offers and discount codes, etc. Through data collection, we can contact you and serve you more effectively.
Our Data Protection Policy
We will not collect or store any of our customer’s personal information unless it is permitted or required by applicable law. Any personal information we hold or process will be kept up-to-date, and destroyed as soon as the reason for its collection or processing has lapsed.
The Information We Collect
We collect information to provide, maintain, and improve our products and services. The data we collect can help us in simple ways, such as having a contact phone number to communicate an issue with your order, as well as more complex ways, such as helping us identify any difficulties when using our website, or helping us determine which new products our customers would like to buy from us. Below we have listed full details on the information we collect, why we collect it, and the ways we use it.
When you place an order with us, we collect personal information which allows us to process your purchase. We collect your name and address to identify you as a customer and deliver the item to you. We collect your email and telephone number to send you notifications on the status of your order, including any issues or delays with delivery, and we collect payment information to allow us to process your payment
